Qualification (Skill) Field Mappings
Service Board Qualification
Salesforce Expertise
Name
Identifier
Data Type
Namespace
Description
Field Label
Field/API Name
Installed Package
Data Type
Name
name
String
ServiceMax - svmx
Qualification name.
Record Number
Name
ServiceMax
Text(80)
Resource
resource
Relationship
Resource with the applicable qualification.
Technician/Equipment
SVMXC__Group_Member__c
Lookup(Technician/Equipment)
Credential
credential
Credential or skill to which the qualification applies.
Skill
SVMXC__Skill__c
Lookup(Skill)
Level
level
Integer
Level for the applicable credential (such as skill or product expertise)
Skill Level
SVMXC__Skill_Level__c
Number(18, 0)
Effective Date
effective_date
Date
Effective date for the applicable credential, such as certifications or travel authorizations.
Availability Start Date
SVMXC__Availability_Start_Date__c
Date
Expiration Date
expiration_date
Expiration date for the applicable credential, such as certifications or travel authorizations.
Availability End Date
SVMXC__Availability_End_Date__c
Owner
owner
Relationship
ServiceMax - io
Created By
CreatedBy
Lookup(User)
Updated By
updated_by
Last Modified By
LastModifiedBy
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