Appointment (ServiceMax Event) Field Mappings
Service Board Appointment (svmx_appointment)
SFDC ServiceMax Event (GBL025=ServiceMax Event)
Identifier
Data Type
Namespace
Description
Field Label
Field/API Name
Installed Package
Data Type
location
Address
ServiceMax - svmx
Location
Location
Text(255)
Location[1]
Latitude
SVMXC__SM_Latitude__c
formatted_ address
Longitude
SVMXC__SM_Longitude__c
travel_time_ back_from_location
Interval
ServiceMax - svmx
Travel Time Back to Home Base (Mins)
SVMXC__Driving_Time_Home__c
ServiceMax
Number(8,0)
travel_time_to_location
Interval
ServiceMax - svmx
Travel Time to Work Order Location (Mins)
SVMXC__Driving_Time__c
ServiceMax
Number(8,0)
description
Localized Text
ServiceMax - io
Description
Description
Long Text Area(32000)
salesforce_event_object
Option List
ServiceMax - svmx
Contains either ServiceMax Event or Salesforce Event based on GBL025; only in DC3
assigned_to
Relationship
ServiceMax - svmx
References the User record from Resource
Technician
SVMXC__Technician__c
Lookup(User)
related_to
Relationship
ServiceMax - svmx
Work Order
SVMXC__Service_Order__c
ServiceMax
Lookup (Work Order)
WhatId
SVMXC__WhatId__c
Text(24)
name
String
ServiceMax - svmx
Subject
Subject
Text(255)
end
Timestamp
ServiceMax - svmx
End
EndDateTime
Date/Time
Travel Time Back to Home Base (Mins)
SVMXC__Driving_Time_Home__c
start
Timestamp
ServiceMax - svmx
Start
StartDateTime
Date/Time
Travel Time to Work Order Location (Mins)
SVMXC__Driving_Time__c
source_of_truth
Option List
ServiceMax - io
Specifies where the record is created (local/remote)
Integration Source
SVMXSB__SM_Integration_Source__c
Service Board Extension
Picklist
integration_version
Integer
ServiceMax - io
Version Number
SVMXSB__SM_Version_Number__c
Service Board Extension
Number(18,0)
owner
OwnerId
OwnerId
CreatedById
CreatedById
created_by
Relationship
ServiceMax - io
Created By
CreatedById
ServiceMax
Lookup(User)
created_on
Timestamp
ServiceMax - io
Created Date
CreatedDate
Date/Time
updated_by
Relationship
ServiceMax - io
Last Modified By
LastModifiedBy
Lookup(User)
updated_on
Timestamp
ServiceMax - io
LastModifiedDate
Date/Time
status
Status
ServiceMax - io
Appointment Status
SVMXC__SM_Appointment_Status__c
ServiceMax
Text(100)
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