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Service Board Credential
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Salesforce Resource Preference
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|---|---|---|---|---|---|---|---|
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Identifier
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Data Type
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Namespace
|
Description
|
Field Label
|
Field/API Name
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Installed Package
|
Data Type
|
|
name
|
String
|
ServiceMax - svmx
|
See field doc.
|
SVMXC__Company__c (RecordType=Account)
SVMXC__Component__c (RecordType=Installed Product)
SVMXC__Site__c (RecordType=Location)
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ServiceMax
|
Lookup()
|
|
|
credential_category
|
Relationship
|
ServiceMax - svmx
|
See field doc.
|
||||
|
skill_category
|
Option List
|
ServiceMax - svmx
|
See field doc.
|
||||
|
product
|
Relationship
|
ServiceMax - svmx
|
See field doc.
|
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|
resource_preference_source
|
Dynamic Relationship
|
ServiceMax - svmx
|
See field doc.
|
SVMXC__Company__c (RecordType=Account)
SVMXC__Component__c (RecordType=Installed Product)
SVMXC__Site__c (RecordType=Location)
|
ServiceMax
|
Lookup()
|
|
|
resource_constraint_source
|
Dynamic Relationship
|
ServiceMax - svmx
|
See field doc.
|
SVMXC__Company__c (RecordType=Account)
SVMXC__Component__c (RecordType=Installed Product)
SVMXC__Site__c (RecordType=Location)
|
ServiceMax
|
Lookup()
|
|
|
owner
|
Relationship
|
ServiceMax - io
|
User who owns the record.
|
Owner
|
Owner
|
ServiceMax
|
Lookup(User,Queue)
|
|
Assigned to
|
When
|
|---|---|
|
309eb918-44b4-461f-9349-a538c33ee30c (Resource Preference - Account)
|
RecordType=Account AND SVMXC__Preference_Type__c = Preferred
|
|
67ead6ae-cf0d-412d-b7b0-6a6deb685d1d (Resource Preference - Installed Product)
|
RecordType=Installed Product AND SVMXC__Preference_Type__c = Preferred
|
|
79f5cf12-cc58-4d5e-a475-5d4ee1d3a546 (Resource Preference - Location)
|
RecordType=Location AND SVMXC__Preference_Type__c = Preferred
|
|
3b886d3f-60f2-470b-88b4-dc760e3a69dc (Resource Constraint - Account)
|
RecordType=Account AND SVMXC__Preference_Type__c = Prohibited
|
|
ee4d637c-2389-41fb-9398-af98b147a84e (Resource Constraint - Installed Product)
|
RecordType=Installed Product AND SVMXC__Preference_Type__c = Prohibited
|
|
3b886d3f-60f2-470b-88b4-dc760e3a69dc (Resource Constraint - Location)
|
RecordType=Location AND SVMXC__Preference_Type__c = Prohibited
|
|
84d5ced9-ae45-4eb0-bbe3-5edd35c99580 (Mandatory - Account)
|
RecordType=Account AND SVMXC__Preference_Type__c = Mandatory
|
|
7202e442-8c8a-4d28-b596-8b79b2b411ee (Mandatory- Installed Product)
|
RecordType=Installed Product AND SVMXC__Preference_Type__c = Mandatory
|
|
7624cf24-48ad-493b-b09f-9ac587e6a8d1 (Mandatory- Location)
|
RecordType=Location AND SVMXC__Preference_Type__c = Mandatory
|