Nearby and Similar Jobs
Nearby Jobs
When you assign Resources to newly created Appointments, the Nearby Jobs feature helps you to easily identify Jobs at nearby locations that the same Resources are qualified to complete.
When you assign an Appointment to a Resource, a global search for Jobs that are near newly scheduled or rescheduled Job locations is triggered, and distances and scores are calculates. These Jobs appear in the Nearby Jobs List with distance and resource-match scores, and you can then manually assign additional Jobs to Resources to group and combine work and maximize Resource efficiency.
The Scheduler Resource List appears with the original Resource or Service Team listed at the top, and the original Resource marked with a gold star. The rest of the list is sorted alphabetically by Service Team, with Resources sorted alphabetically within teams.
You can also invoke the Nearby Jobs option from the Appointment context menu to trigger the same global search for Jobs located near existing Appointments.
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The Show Nearby Jobs option is unavailable for:
Crew Appointments and Crew Resource Appointments
Project Task Appointments
Multi-Assign Appointments
The Multiple-Resource Calendar
The Project Gantt
The Nearby Jobs List list
Similar Jobs
You can use the Show Similar Jobs feature to identify Jobs that are similar to a selected Job. This feature helps you to easily find related work that can be combined and assigned to qualified Resources to improve scheduling efficiency and decrease travel time. When you select a Job Card and invoke Show Similar Jobs from the Job Action Menu, a global search for Jobs with matching Address, Installed Product, and Service Team values is triggered, and the results appear on the Similar Jobs List with distance information.. You can then manually assign work to qualified Resources located within reasonable distances.
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The Show Similar Jobs option is unavailable for Project Jobs and Jobs in an end status.
Common Functionality
Nearby Jobs
Similar Jobs
Default sort order
The Nearby Jobs List is sorted in ascending distance and descending score order. You can switch the sort order and search the list for specific Jobs.
The Similar Jobs List is sorted in ascending distance order. You can switch the sort order and search the list for specific Jobs.
Travel time
If your Service Board tenant is configured to use the default map provider to calculate travel times, you can sort the Nearby Jobs List by distance, score, and travel time in ascending or descending order. If not, you can sort only by distance and score.
If your Service Board tenant is configured to use the default map provider to calculate travel times, you can sort the Similar Jobs List by distance and travel time in ascending or descending order. If not, you can sort only by distance.
Job Card fields
The same fields configured for the currently selected Job List appear on Job Cards in the Nearby Jobs List and Similar Jobs List. If the currently selected Job List is composed of global search results, the fields in the default Job List appear.
Pagination
In cases where more than the configured maximum number of Nearby Jobs or Similar Jobs per page are found, you can click View More at the bottom of the list to append the next group of results. When all results are listed, the View More button is hidden.
For more information:
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