Event (Salesforce Event) Field Mappings
Service Board Event
Salesforce Event (when GPL025=Salesforce Event)
Name
Identifier
Data Type
Namespace
Description
Field Label
Field/API Name
Installed Package
Data Type
Assigned To User
assigned_to_user
Relationship
ServiceMax - svmx
Assigned To
OwnerId
Lookup(User,Calendar)
Travel Time Back from Location
travel_time_back_from_location
Interval
Travel Time Back to Home Base (Mins)
SVMXC__Driving_Time_Home__c
ServiceMax
Number(8, 0)
Travel Time to Location
travel_time_to_location
Travel Time to Workorder Location (Mins)
SVMXC__Driving_Time__c
End Travel Time Back from Location
end_travel_time_back_from_location
Timestamp
Event to Salesforce Event
EndDateTime
EndDateTime
Date/Time
Location
location
Address
Location[0] formatted_address
Location
Location
Text(255)
Location[7] latitude
Latitude
SVMXC__SM_Latitude__c
ServiceMax`
Number(12,6)
Location[8] longitude
Longitude
SVMXC__SM_Longitude__c
Name
name
String
Subject
Subject
Text(255)
Description
description
Localized Text
Description
Description
Long Text Area(32000)
Related To
related_to
Relationship
Related To
WhatId
Salesforce Event Object
salesforce_event_object
Option List
For records created on Max, contains either ServiceMax Event or Salesforce Event based on the value of GPL025. For records created on Salesforce and synced to Max, indicates the source SFDC object.
All Day Event
all_day_event
Boolean
Is All Day Event
IsAllDayEvent
ServiceMax
Boolean
Start Travel Time to Location
start_travel_time_to_location
Timestamp
Event to Salesforce Event
Start Date Time
StartDateTime
Date/Time
End
end
Salesforce Event to Event
EndDateTime
Driving Time Home
EndDateTime
SVMXC__Driving_Time_Home__c
Start
start
StartDateTime
Driving Time
StartDateTime
SVMXC__Driving_Time__c
Type
type
Option List
The nature of the event, for example, call, email, meeting, and so on.
Type
Type
Picklist
Is Recurrence
is_recurrence
Boolean
Stores the Salesforce isRecurrence value of the event record.
* 
Read-only on Service Board side. Only Salesforce-to-Service Board sync is supported.
Create Recurring Series of Events
IsRecurrence
Boolean
Recurrence Activity Id
recurrence_activity_id
String
Stores the Salesforce RecurrenceActivityId value of the event record.
* 
Read-only on Service Board side. Only Salesforce-to-Service Board sync is supported.
Recurrence Activity ID
RecurrenceActivityId
Source of Truth
source_of_truth
Option List
ServiceMax - io
Specifies whether the record is created locally or remotely.
Integration Source
SVMXSB__SM_Integration_Source__c
Service Board Extension
Picklist
Integration Version
integration_version
Integer
Version Number
SVMXSB__SM_Version_Number__c
Number(18, 0)
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