Enabling User-Defined Default Time Zones
At times, dispatchers assign Jobs to work locations outside their local time zones. To ease the dispatch process in these cases, you can configure the Use User Preferred Time Zone as Default Time Zone setting, which is disabled by default. When you enable this setting, the Default Time Zone value that users set in User Preferences is used as their default time zone. If the setting is not enabled, or users do not set a Default Time Zone value in User Preferences, by default, Service Board uses the time zone of the local system.
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When this setting is enabled for Service Board, Default Time Zone field value changes in User Preferences are not synced back to Salesforce. Service Board Admin, Max Designer, and Max Admin always use the local system time zone as the default.
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To enable user-defined default time zones:
1. In Max Designer, on the Administration (
) launchpad menu, click Settings, and then in the list view, click Use User Preferred Time Zone as Default Time Zone.
) launchpad menu, click Settings, and then in the list view, click Use User Preferred Time Zone as Default Time Zone.2. On the record page, on the Overview tab, select the Default Value check box, and then in the top left corner, click Save and Close (
).
).For more information: