Configuring the Maximum Weeks to Search Working Hours for Long-Term Jobs
By default, when users dispatch long-term Jobs, available working hours for selected Resources are searched for 12 weeks after the related scheduled start dates and times. In cases where the total available working hours for selected Resources within that 12-week period are less than the Estimated Service Duration field value, only a partial group of Appointments is created. The hours scheduled in the temporarily created Appointments (plus any hours scheduled in previously created Appointments for the same Job if applicable) are subtracted from the Estimated Service Duration value to calculate the number of remaining hours, which are left unscheduled. If no available working hours are found within the 12-week search window, scheduling fails. To address this issue you can configure a longer search window. You can configure search windows of 2 to 100 weeks.
To configure the maximum weeks to search working hours for long-term Jobs:
1. In Max Designer, on the Administration (
) launchpad menu, click Settings, and then in the list view, click Maximum Weeks to Search Working Hours for Long-Term Job Appointment Creation.
) launchpad menu, click Settings, and then in the list view, click Maximum Weeks to Search Working Hours for Long-Term Job Appointment Creation.2. On the record page, on the Overview tab, in the Default Value field, update the value, and then in the top left corner, click Save and Close (
).
).For more information: