Configuring Sync Intervals for Deleted Child Events
When child Multi-Assign Events are deleted from Salesforce, there can be a delay of up to 30 minutes before changes are synched to Service Board. Because the Sync Deleted Event Relations system job runs every 30 minutes by default, child Events can sometimes remain on the Scheduler Calendar after they are deleted from Salesforce. You can reconfigure this sync interval as needed.
To configure sync intervals for deleted child Events:
1. In Max Admin, on the System Management (
) launchpad menu, expand the System Management section and click System Jobs, and then in the list view, click Sync Deleted Event Relations.
) launchpad menu, expand the System Management section and click System Jobs, and then in the list view, click Sync Deleted Event Relations.2. On the record page, in the Cron Expression field, modify the value as needed, and then in the top left corner, click Save and Close (
).
).
For more information: