Service Modules > Scheduling and Optimization > Schedule Optimization > Schedule Optimization For Implementers > Booking Fixed Arrival Window for the Work Order > Booking Arrival Windows in Batch Optimization > Viewing the Propose Time Page
Viewing the Propose Time Page
To view the page:
1. Open the work order for which you want to view the Propose Time.
2. Launch the Propose Time SFM Wizard. The Propose Time page is displayed. The available arrival windows for the active technicians in the territory are displayed for the dispatch horizon with the following information:
Fields
Description
Work Order Number
The work order on which the Propose Time is executed.
Recommended
The recommended slots appear at the top of the table. These recommended slots are suggested based on route suitability and cost efficiency. Recommended slots are optimal based on the technician's calendar.
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You can also sort the table by date.
Date
Displays the technician available date based on the working hours defined in the technician and technician availability.
Time
Displays time based on the work order service duration and drive time.
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Time value is displayed based on Dispatch process associated territory time zone
Technician
Displays all the active technicians based on technician availability and technician associated to the work order defined territory against each slot.
Time Windows
Displays all the time windows for each slot defined in the specific appointment type on that work order. For information about appointment type, see Managing Appointment Types.
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A maximum of 40 characters is supported. When the character limit exceeds, an ellipsis (...) is displayed for the remaining information.
Time Windows (Filter)
A dropdown menu to filter and display all the time windows defined in the specific appointment type on that work order. The default value is None which displays all the slots.
Show Poor Slots
Poor slots are not displayed by default. Click Show Poor Slots to view them. You can view poor slots but cannot book them. If you attempt to book a poor slot, an alert message is displayed to inform you that booking is not allowed because the slot is poor. You can only access the information on poor slots for reference.
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The Show Poor Slots checkbox is enabled only when you have set the SET013 setting to True.
Start Date
End Date
The values represent the default dispatch horizon's start and end dates. You can change the date range. To view the updated open slots in the table run the Propose Time again.
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If the Preferred Start Time (PST) and Preferred End Time (PET) values are included in the work order, the available time slots are displayed by default based on the PST/PET values when the Propose Time SFM is initiated. However, you can change the date range as needed.
Run
Propose Time page is refreshed and Propose Time slot available at that time is displayed
Book
Book a selected single Propose Time slot.
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