Release Information > Release Notes > Go Release Notes > Go for iOS and Android Release Updates > What's New
What's New
Control task execution sequence with task dependency rules
Feature Overview
Task Dependency allows field technicians to view and follow task dependencies within a Work Order. The app evaluates defined dependency rules and controls when tasks can start or finish. Technicians can see which tasks are blocked, which tasks are blocking others, and whether a task requires another task to start or complete first. The app downloads dependency data during sync and evaluates it locally and changes take effect after the next sync.
Business Value
Task Dependency ensures tasks follow the defined execution sequence within a Work Plan. Technicians cannot proceed when prerequisite conditions are not satisfied. This reduces errors caused by out-of-order execution and improves coordination across related tasks. Technicians gain visibility into blocked work and upstream delays. This supports better planning and execution quality.
For Administrator
Administrators define and manage dependency rules within a Work Plan. Dependency configuration determines how tasks relate to each other and which predecessor conditions must be met before another task can start or finish. Dependency data is included in sync, and any updates to the configuration take effect after the next sync.
For End User
Field technicians can:
• View a dependency indicator on tasks that have defined dependencies.
• See Blocked By and Blocking details.
• Understand whether a task depends on another task’s start or completion.
• Start or complete tasks only when required predecessor conditions are met.
• Filter tasks using the Has Dependency condition.
For more information, see Task Dependencies.
Example scenario
A technician has two tasks: Receive Motor and Install Motor. Install Motor has a Finish to Start dependency on Receive Motor. In the app, Install Motor shows a dependency indicator and appears blocked. The technician cannot start installation until Receive Motor is complete. Completion of the receipt task allows the technician to begin installation.
New Features in Patch Releases
Feature
Description
Release Date
Scheduled Tasks on ServiceMax Go Calendar
Technicians use calendars in the Go app to coordinate and manage their daily work. Visibility of scheduled tasks across both individual and team calendars is required to support planning, coordination, and execution of assigned work.
The Go app now displays scheduled tasks in both the individual technician calendar and the Team Calendar. In the technician calendar, scheduled tasks are available on iOS and Android phones and tablets. In the Team Calendar, scheduled tasks are displayed only on iOS and Android phones, as the Team Calendar feature is supported only on phones. Tasks that are scheduled and assigned in Service Board appear as calendar events and follow the standard Task Detail user interface and navigation patterns.
This feature ensures that tasks scheduled and assigned in Service Board are shown as calendar events in the Go app. Task details appear alongside other calendar entries and are shown across day, week, and agenda views. Each task detail screen displays key information such as the task title, related asset or service product, when available, and associated work order number. Task details allow direct navigation to task details while preserving task dependencies by preventing rescheduling from the calendar.
Business administrators and dispatchers schedule and assign tasks in Service Board as part of normal planning activities. Scheduled tasks automatically appear in both technician and team calendars in the Go app, without requiring additional configuration or changes to existing workflows.
Technicians can view scheduled task details in their own calendar as well as in the Team Calendar. From calendar views, technicians can identify assigned tasks, review task details, and navigate directly to the task, supporting day and week planning across individual and team work schedules.
For more information, refer to Scheduled Task in Go App.
January 30, 2026
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