What's Enhanced
Redirection on SFM Save
The Go app now supports the Display Record on Save setting in the Wizard Step properties. This setting has two options:
• Target Parent Record: On saving the record successfully, the target record is displayed. For example, when creating a Work Order from a Case, after the Work Order is created, the Work Order record stays in focus.
• Source Parent Record: On saving the record successfully, the source record is displayed. For example, when creating a Work Order from a Case, after the Work Order is created, the Case record stays in focus.
This option enables technicians to be redirected to the source or target record without any additional clicks. It reduces the time spent on the process and increases the technicians’ productivity.
For more information, refer to
Create a Record.
Hiding of the Toast Message on SFM
Previously, a toast message was displayed when the deeplink, configured for background execution, was completed successfully, making the Go app screen non-responsive till the toast message was dismissed.
Administrators can now add the hidemessage=true parameter to the deeplinks to suppress the toast message.
It enables technicians to perform other tasks quicker, increasing their productivity.
For more information, refer to
Deeplink in Go.
Visual Enhancements
The following UI elements are enhanced for better technician experience.
• Expandable Text Fields:
Technicians can now expand the multi-line text fields in Edit mode to add more information. It enables technicians to view the text that is already written and validate it easily.
• Lookup Reference Field Value in Blue Color:
The text in the related lookup fields is now marked with blue color, presenting technicians a clear interface. It enables technicians to identify the lookup reference field easily and notifies that the field value can be selected.