Removing Parts from a Solution
Remove individual parts or clear the entire parts list from an Investigation Solution when those components are no longer required for the resolution.
Parts added to an Investigation Solution may become irrelevant as the investigation progresses. Remove individual parts or clear the entire list when a Solution no longer requires them. Removing all parts from a Solution removes the Parts link from that Solution row.
To remove parts from a Solution:
1. Open the relevant Work Order.
2. Select the Investigations tab.
3. In the Solutions section, locate the Solution with a Parts link.
4. Select the Parts link to view the associated parts and their quantities.
5. Select Manage Parts.
The Manage Parts window displays all available parts. Previously selected parts are indicated by a checked checkbox, and their current quantities appear in the Qty column.
6. Remove the parts you no longer need:
◦ To remove an individual part: Clear the checkbox next to the part. The Qty field becomes empty.
◦ To remove all parts at once: Clear the header checkbox. The Qty field becomes empty for all parts.
7. Click Save.
The removed parts no longer appear on the Solution. If all parts are removed, the Parts link changes to Add Parts.
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If you click Cancel or close the window without saving, a Discard Changes? confirmation dialog appears with the message: "Unsaved changes will be lost upon cancel/close. Do you want to continue?"
Select Yes to discard all changes and close the window. Select No to return to the Manage Parts window and continue editing.
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