Adding a Comment or Note to the Task
You can add important details to a task when performing the assigned actions. These additional details help other technicians and supervisors to understand more on the task.
Perform the following steps to add a note to a task.
Android and iOS
1. Open an assigned task to launch the Task Details screen.
2. Tap Comments in the Actions section. The Comments text box is displayed.
3. Enter the required details, and then tap Save. The note is saved in the task.
Windows
1. Open an assigned task to launch the Task Details screen.
2. Click Comments in the Actions section. The Comments text box is displayed.
3. Enter the required details, and then click Save. The note is saved in the task.