Engage > User Guide > Assets > Viewing the Asset Details Screen
Viewing the Asset Details Screen
The Asset Details screen allows you to view and take action on the following configured details about an asset.
Tag the Asset: You can tag the asset to view and find the asset easily.
When an asset is tagged, you are subscribed to alerts and notifications for that asset.
When an asset is untagged, you are unsubscribed to alerts and notifications for that asset.
Submit Request - You can create a customer request for a Technician Visit or Suggest an Edit. For more information on submitting a request, see Submitting a Customer Request.
Chat: You can join or create a group chat or start a Zinc Hotline conversation.
Access Custom URL: You can access the configured external URL from the screen.
Asset Details: You can view the asset details.
Asset Information: You can view the asset information.
Records
Files: You can view and download the files associated with the asset.
Service History: You can view and download the service report for the past work order when viewing the service history of a selected asset.
Properties
Technical Info: You can view the values of the configured technical attribute information. Information on the Technical Info screen is refreshed when the screen loads or with a pull to refresh from the screen.
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