User Guide
Engage is a complete and ready-to-use mobile solution designed for the asset owners or the asset operators provided and serviced by ServiceMax customers. The app enables ServiceMax customers to improve their customers' asset visibility and providing ServiceMax customers with a streamlined experience to manage their business.
The app has a pre-defined set of flows that allows you to:
• Connect with your customers
• Receive service requests
• Enrich your install base
• Provide remote support
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Engage app does not use Service Flow Manager (SFM) for the workflow.
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