Some of the ServiceMax configuration settings deliver complex functionality in conjunction with other settings. Hence, they are considered to be special and have dedicated configuration screens for you to manage them. This section describes these special and some legacy settings.

The configuration options in Inventory Process definition are internally stored as settings, under individual submodules for each process (both standard and custom processes). Examples of standard inventory processes are Process Shipments (Basic) for Shipment Order, Post to Inventory - Stock Transfer, and Post to Inventory - Work Order Usage. However, they must be managed only using the Inventory Process configuration screen, and not through this Settings or Configuration Profiles configuration screen.

Settings SET038 to SET047 are used to store the Work Order and Event fields configured in Dispatch Console Field Updates configuration screen. The values of these settings must not be updated using the Configuration Profiles configuration screen. This is to ensure configuration of only the supported fields and consistency of the configuration data saved in the backend.

Standard submodules under modules related to key ServiceMax objects such as Case, Parts Order, Work Order, and so on are legacy submodules. These were introduced when each associated functionality was realized through purpose-built Visualforce and Apex utilities. This can be seen by the suffix VF (indicating Visualforce) in the names of several submodules.

With the introduction of SFM (Service Flow Manager), most of these purpose-built utilities have been replaced with standard SFM transactions. This has also moved most of the configurability from the settings under these submodules to the SFM transaction definition. However, some of the settings are still being used, and these are called out in the help documentation section that lists the standard SFM transactions.