Service Flow Manager > Scheduled SFM > Business Context
Business Context
There are many transactions that are repetitive and do not need manual intervention. Examples could be Service Contract Renewals, creating work orders when RMA’s are received, creating shipments when a depot repair work order is completed, creating work orders for qualifying installed products, and so on. When these transactions need to be executed for a large volume of records, customers must either manually perform them or write custom code. This feature helps achieve the requirements related to bulk SFM execution, without custom code or manual intervention.
The Scheduled SFM feature consists of a configuration screen to define Scheduled SFM Processes and SCON Scheduler that executes the defined schedules.
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