SFM Feature vs. Modes Matrix

Install and Configure ServiceMax > Configuring ServiceMax > Service Flow Manager > Service Flow Manager for Administrators > SFM Feature vs. Modes Matrix

Some of the configuration aspects of an SFM Transaction do not apply when the transaction is executed in background mode. This section shows which configuration apply in which mode.

SFM Transactions - Types

Feature	Interactive	Background (SFM Wizard)	Scheduled SFM
Checklists	Yes	No	No
Smart Docs	Yes	No	No

On Invoking the SFM Transaction

Feature	Interactive	Background (SFM Wizard)	Scheduled SFM
Apex Web Services	Yes	No	No
Custom SFM Button Functionality	Yes	No	No
Field Map	Yes	Yes	Yes
Field Sets	Yes	Yes	Yes
Java Script Code Snippets	Yes	No	No
Linked SFM Process	Yes	No	No
Qualifying Criteria	Yes	Yes	Yes
ServiceMax Formulas	Yes	No	No
Value Map	Yes	Yes	Yes

When Processing the SFM Transaction

Feature	Interactive	Background (SFM Wizard)	Scheduled SFM
Apex Web Services	Yes	No	No
Enforce Dependent Picklist Value Integrity	Yes	No	No
JavaScript Code Snippets	Yes	No	No
Lookup Form-Fill	Yes	No	No

On Saving the SFM transaction

Feature	Interactive	Background (SFM Wizard)	Scheduled SFM
Apex Web Services	Yes	No	No
Auto-Resolve Lookups	Yes	No	No
Value Map for new child records	Yes	No	No
Value map for existing header record	Yes	No	No
Multi-Source Process	Yes	Yes*	Yes*
Required Field Check	Yes	No	No
ServiceMax Formulas	Yes	No	No
Source Object Update	Yes	Yes	Yes

* Multi-Source Configuration is supported, provided the SFM transaction definition is such that the secondary source is specified through mapping, and does not require user input. This means that standard SFM transactions with Multi-Source Configuration are not supported for execution in the background.

After Executing the SFM Transaction

Feature	Interactive	Background (SFM Wizard)	Scheduled SFM
Handover	Yes	No	No

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