Use Cases for Preventive Maintenance
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The use cases for this feature are based on the standard reference scenario, with Iniscope International as the example organization. For more information, see Standard Organization for Work Order Management.
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The following table describes common Preventive Maintenance scenarios for administrators, planners, and field service engineers.
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Use Case
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Scenario
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Standardizing PM templates for recurring visits
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An administrator at Iniscope International creates Time-Based PM templates for Soniscape SSI 1000 and SSI 800 ultrasound machines used by hospitals and diagnostic laboratories. Each maintenance visit starts from the same validated baseline of tasks and schedules. This matters because administrators reduce setup effort, technicians get consistent instructions, and service managers get predictable service quality across regions. For more information, see Time-Based PM Plan Templates.
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Creating Time-Based PM Plans with predictable schedules
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A planner at Iniscope International creates a Time-Based PM Plan for monthly and quarterly maintenance of Soniscape microscopes and lasers deployed at research facilities and hospitals. The planner reviews applicable products and finalizes schedules so work orders are generated in advance for covered installed products. This matters because planners can reserve capacity early, technicians avoid last-minute assignments, and customers receive maintenance before compliance deadlines. For more information, see Creating Time-Based PM Plans.
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Creating Condition-Based PM Plans based on threshold signals
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A planner at Iniscope International configures threshold-driven Condition-Based PM Plans for Soniscape laser systems installed in high-usage laboratory environments. PM work orders are created when usage or condition indicators cross defined limits. This matters because users avoid unnecessary service visits, reduce unplanned downtime, and still protect patient and lab operations from equipment failure. For more information, see Creating Condition-Based PM Plans.
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Filtering location coverages to generate precise PM work Orders
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A PM administrator at Iniscope International filters installed product coverages by location for Soniscape ultrasound fleets across multi-site hospital groups and adds supplemental coverages where needed. This allows technicians to efficiently execute PM Work Orders at a specific site, improving service accuracy, resource utilization, and turn around time. For more information, see Filtering Installed Product Coverages by Location.
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Running Advanced PM engine safely for high-volume organizations
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A system administrator at Iniscope International enables advanced PM engine settings and runs controlled execution windows for high-volume PM creation across Soniscape product lines. This avoids peak-hour performance contention, job runs complete more reliably, and planners get predictable PM output for downstream scheduling. For more information, see Enabling and Configuring Advanced PM Engine Settings.
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Assigning work plans and service products during PM execution
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An administrator at Iniscope International assigns work plans to PM plan templates so generated work orders for Soniscape ultrasound machines include relevant service tasks, recommended parts, and tools. A field service technician then receives PM work orders with work plans and service products pre-associated, follows generated tasks, and updates service outcomes on schedule lines. Internationally, field users work with localized checklists and region-specific safety guidance, and coordinate handoffs across countries. This reduces manual setup, complete visits faster, and deliver more consistent maintenance outcomes. For more information, see Work Plan and Service Products Assignment in PM Work Orders .
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