Service Modules > Work Order Management > Work Order Execution > Multiple SLAs and Entitlement
Multiple SLAs and Entitlement
Each service or maintenance contract can have only one SLA. However, you can associate different SLAs with covered products and covered locations. If a contract has the covered products and locations with SLAs, and SET006 (Module: Entitlement Verification > Submodule: Work Order Entitlement VF) is set to Product or Location line level and Match Location, the following logic is used to decide which SLA should be considered.
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