Editing Values
The following table describes what happens when you edit the values in the Event window.
When you change this value
What happens?
Details
Arrive
Depart is set to Arrive + Service Duration + Overhead (Before) + Overhead (After)+ Break Time
This happens if you have checked 'Automatically change end time when start time is changed' in Configure Technician View dialog box, Calendar tab.
Depart
Service Duration is set to Depart – (Arrive + Overhead (Before) + Overhead (After) + Break Time)
This happens if you have checked 'Automatically change end time when drive time or service time is changed. Automatically change service time when end time is changed.' in Configure Technician View dialog box, Calendar tab.
Drive Time Before
No change in Depart
Same as above
Drive Time After
No change in Depart
Same as above
Service Duration
Depart is set to Arrive + Service Duration + Overhead (Before) + Overhead (After)+ Break Time
Same as above
Overhead Before
Depart is set to Arrive + Service Duration + Overhead (Before) + Overhead (After)+ Break Time
Same as above
Overhead After
Depart is set to Arrive + Service Duration + Overhead (Before) + Overhead (After)+ Break Time
Same as above
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