Service Modules > Scheduling and Optimization > Dispatch Console > Dispatch Console > Using Dispatch Console > Managing JDM and LJS Events > Creating JDM Event with LJS Disabled - Basic Mode > Defaults
Defaults
The following table provides the details of default values for each field in the New Event window and related behavior. The values of configuration settings are defined by ServiceMax admin. These settings are available under Module: Dispatch Management > Submodule: Dispatch Console Flex, unless mentioned otherwise in the setting details.
Field/Area
Default Value
Details
Assigned To
Technician against whom the work order was dropped in Gantt
This field is not directly editable. However, it can be changed by just clicking the name of any other technician in the tree.
Subject
One of the following values: - Value based on any applicable Event Subject Rule - Work Order Number, if there is no matching Event Subject Rule
Whether Subject is editable or not depends on the value of group configuration setting SET037.
Arrive
Drop time, rounded off based on the value of group configuration setting SET011
Depart
Arrive + Service Duration + Overhead (Before)+ Overhead (After)
Drive Time Before
0
Drive Time After
0
Service Duration
Value of Estimated Duration field
Overhead (Before)
Overhead (After)
0
0
Whether this event component is displayed or not depends on the value of group configuration setting SET003 under module Dispatch Management, submodule Event Management.
Break Time
0
Whether this event component is displayed or not depends on the value of group configuration setting SET004 under module Dispatch Management, submodule Event Management. This is a read-only field and there is no OOTB functionality related to this field.
All day event
On first time launch of the event window: it is Unchecked. Second and subsequent launch of the event window: As per the previous selection, done during the creation or edit of any Work Order or non-Work Order event. This selection is persisted across sessions based on the user setting. The persisted value is applied as default for both Salesforce and ServiceMax events.
Work Order and/or Event fields in Field Updates
Work Order fields: Current values Event fields: Current values
Update primary technician (currently: <technician name>)
Checkbox is not displayed for new events.
The checkbox is displayed with current technician name, if the dragged & dropped work order has one or more existing events for a different technician.
Delete events for other technicians
Checkbox is not displayed for new events.
This checkbox is displayed only when checkbox Update primary technician (currently:) is checked.
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