Creating Multipicklist Question
A Multipicklist type of question allows a technician to record more than one value.
To create a Picklist question, perform the following steps:
1. Click the Add New Question link to insert a new question. This displays a dialog box to create a question.
2. Set the Question Type as Multipicklist and enter the Information for the fields like Question text, Help URL, and Tags in the Basic Information tab.
3. Click Done and the question is created.
Basic Information Tab
The Basic Information tab allows you to select the type of question and provide the Question Name, Tags, and Help URL.
Enter the details for the fields as described in the following table:
Field
Description
Question Type
This field allows you to select Multipicklist Question from the question type list.
Question Text
This field allows you to define the question in this field. This field is editable.
Required
This field indicates whether the question is optional or mandatory to answer.
Help URL
This field is the placeholder for the help URL of the question. (Not mandatory)
Tags
This field categorizes the questions under multiple tags. (Not mandatory)
Response Tab
The Response tab allows you to set a default response.
Enter the details for the fields as described in the following table:
Field
Description
Prefill answer with a field value
This value is auto-populated from the compatible field of the object on which the checklist process is configured.
Response Set
This helps you to identify the set of response values. Create or use an existing response set object records and add response values. A response set can be associated with any number of questions.
Default Value
This value is auto-populated and you can provide this value while selecting the question in the Checklist process in delivery.
Response Source
This helps you to choose a response set already available.
Validation Tab
Validation is not applicable for Multipicklist Question.
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