Booking Window Name

A user-friendly name for the booking window. For example: Peak Hour Slot or After Hours.

Booking Definition

Name of the booking window to which the user has access. Reference to an existing booking window record in ServiceMax.

Start Time

Time when the booking window starts on any day. Represented in increments of 30 minutes.

End Time

Time when the booking window ends on any day. Represented in increments of 30 minutes.

Display Order

Order in which this booking window should be relative to other booking windows in the Case Booking Window selection screen.

Average Slots

Number of service slots per technician that can be committed in this time period. This information is used to show the number of available slots on the Booking Window selection screen.

IsDefault

Indicates if this booking window can be displayed in the Booking Window selection screen for all users if the current user is not explicitly given access to any booking window records.

User

Name of the Salesforce user who has access to a booking window. Applicable only if the record type is Access.