Data Model > Data Dictionary > B > Booking Window
Booking Window
This object stores the definition and access rights for booking windows. Booking windows are selected in Cases and subsequently used for dispatching technicians by the Schedule Optimization engine.
API Label: SVMXC__Booking_Window__c
No. of Fields: 9
Field Label
Field Name
Data Type
Description
Custom Relationship Fields
​Booking Definition​
SVMXC__Booking_Definition__c
Lookup(Booking Window)
Name of the booking window to which the user has access. Reference to an existing booking window record in ServiceMax.
User
SVMXC__User__c
Lookup(User)
Name of the Salesforce user that has access to a booking window. Applicable only if the record type is Access.
Standard Fields
Record Number
Name
Text(80)
The auto-generated record name.
Custom Fields
Average Slots
SVMXC__Average_Slots__c
Number(18, 0)
Number of service slots per technician that can be committed in this period. This information is used to show the number of available slots on the Booking Window selection screen.
Booking Window Name
SVMXC__Booking_Window_Name__c
Text(100)
A user-friendly name for the booking window. For example, "Peak Hour Slot".
Display Order
SVMXC__Display_Order__c
Number(18, 0)
Order in which this booking window should be displayed relative to other booking windows in the Case Booking Window selection screen.
End Time
SVMXC__End_Time__c
Picklist
The time when the booking window ends on any day. Represented in increments of 30 minutes.
Is Default
SVMXC__IsDefault__c
Checkbox
Indicates if this booking window can be displayed in the Booking Window selection screen for all users if the current user is not explicitly given access to any booking window records.
Start Time
SVMXC__Start_Time__c
Picklist
The time when the booking window starts on any day. Represented in increments of 30 minutes.
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