Batch Size Settings
Two global settings SET074 and SET075 determine batch sizes for high-volume data.
To access these settings, perform the following steps:
1. Navigate to ServiceMax Setup > App Administration > Configuration Profiles > Org-wide Configuration Settings and choose the active profile.
2. In the Enter Values for Settings section, select Module Dispatch Management and select Submodule Dispatch Console Flex.
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These settings are applicable only for Dispatch Console HTML5.
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Setting Id
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Setting Type
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Default Value
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Setting Name and Details
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SET074
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Global
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500
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Name: Technician Batch Size for event retrieval
Details: This setting is used to optimize the loading of calendar events. The total events to be retrieved is computed based on the values of this setting and SET001. A batch consists of events Id for "x" technicians (SET074) for "y" days (SET001) or 1 year, whichever is lower. One API call is made per batch.
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SET075
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Global
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1500
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Name: Event Details retrieval Batch size
Details: This setting is used to optimize the loading of calendar events. Events are retrieved in batches based on the values of this setting. A batch consists of events for "x" event Ids. One API call is made per batch.
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