Batch Sizes for High-Volume Data
The following are the settings related to the batch sizes.
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Dispatch Console HTML5 does not use these settings for choosing the work order batch size. Instead, it uses SET073.
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Setting Id
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Setting Type
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Default Value
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Setting Name and Details
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SET029
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Global
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100
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Name: Work Order batch size
Details: Setting used to fetch work orders in multiple batches when loading a Work Order Queue/View. Batch size is determined by this setting value. One API call is made per batch. Useful when data volumes are high.
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SET033
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Global
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20
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Name: Number of technicians per batch when retrieving calendar events
Details: Setting used to optimize the loading of calendar events. Events are retrieved in batches based on the values of this setting and SET034. A batch consists of events for "x" technicians (SET033) for "y" days (SET034). One API call is made per batch.
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SET034
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Global
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7
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Name: Number of days per batch when retrieving calendar events
Details: Setting used to optimize the loading of calendar events. Events are retrieved in batches based on the values of this setting and SET033. A batch consists of events for "x" technicians (SET033) for "y" days (SET034). One API call is made per batch.
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