Average Response Time
Source Object
Attribute
Details
Work Order
Technician
Choose a Technician lookup field, to identify the technician who handled the work order
Work Order
Account
Choose an Account lookup field, to identify the associated customer
Work Order
Product
Choose a Product lookup field, to identify the product serviced using the work order
Work Order
Service Delivered On
Choose a Date/Time field, to consider as the date-time at which the work order service was considered delivered
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