Managing Work Plans in a Work Order
You can perform the following actions to manage the work plans in a work order. You can manage the work plans added in the General Tasks section and also the work plans added for service products.
Add task to a work plan.
Revise, remove, or move the task in a work plan.
Remove the work plan.
Mark the work plan complete.
Adding Task to a Work Plan
To add a service task to a work plan:
1. Navigate to the work plan for which you want to add a task.
2. Click Add Task.
The Add Service Task modal window is displayed.
3. Add the service task. For more information, see Adding a Service Task to Work Order.
Managing Tasks in a Work Plan
You can manage the service tasks in a work plan by performing actions such as revising or removing the task. For more information, see Managing Service Tasks in a Work Plan.
Removing a Work Plan
To remove a work plan from the work order:
1. Navigate to the work plan you want to remove.
2. Click Remove.
A confirmation message is displayed.
3. Click Remove.
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Removing a work plan from a work order removes the run time instance of the work plan associated with the work order or service product. It does not delete the work plan template.
Marking a Work Plan Complete
You can mark the work plan complete when all the required tasks in the work plan are completed.
To mark a work plan complete:
1. Navigate to the work plan you want to mark complete.
2. Click Mark as Complete.
The work plan is marked complete with an icon next to the name.
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You can mark a work plan complete only if all the mandatory tasks in the work plan are completed.
You can view the number of task completed in the work plan.
You can view the planned time for the work plan, and the actual time spent for the completion of the work plan.
If you add a mandatory task to a completed work plan, the work plan is no longer shown as complete.
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