ThingWorx Utilities

ThingWorx out-of-the-box utilities and applications enable you to track information about customers and your assets, and to define, execute, and monitor business processes.ThingWorx utilities and applications rely on the ThingWorx definition of an asset, including properties, events, and services that are associated with an asset.

The out-of-the-box utilities and applications include:

ThingWorx Workflow Builder—Allows you to create workflows.
ThingWorx Workflow Manager—Allows you to monitor the status of the running workflows.
ThingWorx Product Relationship Manager—Allows you to create and track customers. ThingWorx Utilities includes a Salesforce plugin that allows you to import customer information from Salesforce into ThingWorx Utilities.
ThingWorx Asset Manager—Allows you to monitor assets and their alerts
ThingWorx Alert Manager—Allows you to view, filter, and acknowledge alerts.
ThingWorx Software Content Management—Allows you to deploy packages (ZIP and Lua scripts and other arbitrary files) to connected assets using the ThingWorx Websocket-based Edge MicroServer (WSEMS).

When working with ThingWorx utilities, you can switch to another utility or application using the Utility Switcher

in the upper-left corner of the utility or application.

Terms Used

Term	Definition
Alert	A special type of event defined by expressions on property values in thing shapes, thing templates, and things.
Asset	A remote thing (for example, a device) connected to ThingWorx that is set up to exchange data over the internet.
Event	A change in state of the value of a property defined in thing shapes, thing templates, and things.
Service	Represents the behavior of the actual thing or process that you are modeling. Services are used to create connections, define a custom action, or automate a process defined in thing shapes, thing templates, and things.