Welcome to the Vuforia Chalk Help Center
  
Welcome to the Vuforia Chalk Help Center
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As part of PTC’s acquisition of ServiceMax, we identified significant overlap between Vuforia Chalk and ServiceMax Zinc in their remote assistance capabilities. To better serve our customers, we’re consolidating our efforts and focusing on Zinc—enabling more streamlined and effective support solutions. Therefore, as of October 31, 2025, Vuforia Chalk will be retired.
We’re grateful for your support of Vuforia Chalk. For more information about the transition and the retirement of the Chalk app, see Vuforia Chalk and ServiceMax Zinc: A New Remote Assistance Future for PTC. We hope you’ll continue your journey with us through ServiceMax Zinc.
Vuforia Chalk makes it easy to help anyone, from anywhere, when you can’t be together. Share a live view of a problem and draw Chalk marks on the screen to show the other person what you’re talking about.
If you’re a business admin or primary admin, see the Vuforia Chalk Admin Center Help Center.
What Would You Like to Do?
What’s newSupported devicesGetting startedAdd and manage contactsLive annotations
Start or join a sessionChalk for desktopBest practicesNetwork connectivityTroubleshooting
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We are interested in your feedback on the content of this Help Center.
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• Send an email to [email protected] to provide suggestions or comments about the Help Center.
Technical Issues
For assistance with all Chalk technical issues, visit the Vuforia Chalk Community. This page is monitored by PTC Technical Support experts.
Last updated
October 2025.