Manual Upgrade
Upgrading to ThingWorx 9.3: Support Matrix
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If you are a hosted customer by PTC Cloud Services, please log a service request at eSupport to plan for your upgrade with the supported upgrade paths. The upgrade steps provided in this Help Center are intended for on premises installations only.
If you used the ThingWorx Foundation Installer to install ThingWorx Foundation 8.5.0 or later, you can use the installer to upgrade ThingWorx Foundation.
Supported Upgrade Paths
9.3 on PostgreSQL
9.3 on H2
9.3 on MS SQL Server
9.3 on Azure SQL
Upgrading from ThingWorx
9.0, 9.1, 9.2 on PostgreSQL
In place
Not supported
Not supported
Not supported
9.0, 9.1, 9.2 on H2
Migration
In place
Migration
Migration
9.0, 9.1, 9.2 on MS SQL
Migration
Not supported
In place
Migration
9.0, 9.1, 9.2 on Azure SQL
Not supported
Not supported
Not supported
In place
InfluxDB Upgrade Paths
ThingWorx 9.3 on PostgreSQL with InfluxDB 1.8.9
ThingWorx 9.3 on MS SQL with InfluxDB 1.8.9
Upgrading from ThingWorx
9.0 on PostgreSQL with InfluxDB 1.7.10
Supported
Not supported
9.1 on PostgreSQL with InfluxDB 1.8.2
Supported
Not supported
9.2 on PostgreSQL with InfluxDB 1.8.4
Supported
Not supported
9.3 on PostgreSQL
Supported
Not supported
9.0 on MS SQL with InfluxDB 1.7.10
Not supported
Supported
9.1 on MS SQL with InfluxDB 1.8.2
Not supported
Supported
9.2 on MS SQL with InfluxDB v1.8.4
Not supported
Supported
9.3 on MS SQL
Not supported
Supported
9.3 on Azure SQL
Not supported
Not supported
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