Manual Upgrade
Upgrading to ThingWorx 9.4: Support Matrix
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If you are a hosted customer by PTC Cloud Services, please log a service request at eSupport to plan for your upgrade with the supported upgrade paths. The upgrade steps provided in this Help Center are intended for on premises installations only.
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If you used the ThingWorx Foundation Installer to install ThingWorx Foundation 8.5.0 or later, you can use the installer to upgrade ThingWorx Foundation.
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Target
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Source
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9.4 on PostgreSQL
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9.4 on H2
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9.4 on MS SQL Server
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9.4 on Azure SQL
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Upgrading from ThingWorx
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9.2, 9.3 on PostgreSQL
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In place
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Not supported
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Not supported
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Not supported
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9.2, 9.3 on H2
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Migration
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In place
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Migration
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Migration
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9.2, 9.3 on MS SQL
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Migration
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Not supported
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In place
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Migration
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9.2, 9.3 on Azure SQL
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Not supported
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Not supported
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Not supported
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In place
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Upgrading to ThingWorx 9.4 with InfluxDB 1.10 Enterprise
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Upgrading to ThingWorx 9.4 with InfluxDB 2.6 Open Source
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Upgrading to ThingWorx 9.4 with InfluxDB Cloud v2
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ThingWorx Source Version
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PostgreSQL with InfluxDB 1.10 Enterprise
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MS SQL with InfluxDB 1.10 Enterprise
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Azure SQL with InfluxDB 1.10 Enterprise
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PostgreSQL with InfluxDB 2.6 Open Source
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MS SQL with InfluxDB 2.6 Open Source
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Azure SQL with InfluxDB 2.6 Open Source
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PostgreSQL with InfluxDB Cloud v2
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MS SQL with InfluxDB Cloud v2
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Azure SQL with InfluxDB Cloud v2
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9.2 on PostgreSQL with Influx DB v1.8.4 OSS
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Not planned
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Not planned
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Not planned
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Supported
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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9.2 on MS SQL with Influx DB v1.8.4 OSS
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Not planned
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Not planned
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Not planned
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Not planned
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Supported
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Not planned
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Not planned
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Not planned
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Not planned
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9.3 on PostgreSQL with Influx DB v2.0.8 OSS
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Not planned
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Not planned
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Not planned
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Supported
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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9.3 on MS SQL with Influx DB v2.0.8 OSS
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Not planned
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Not planned
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Not planned
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Not planned
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Supported
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Not planned
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Not planned
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Not planned
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Not planned
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9.2 on PostgreSQL with Influx DB v1.8.4 Enterprise
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Supported
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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9.2 on MS SQL with Influx DB v1.8.4 Enterprise
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Not planned
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Supported
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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9.3 on PostgreSQL with Influx DB v1.8.9 Enterprise
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Supported
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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9.3 on MS SQL with Influx DB v1.8.9 Enterprise
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Not planned
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Supported
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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9.4 on PostgreSQL
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Supported
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Not planned
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Not planned
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Not planned
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Not planned
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Not planned
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Supported
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Not planned
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Not planned
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9.4 on MS SQL
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Not Planned
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Supported
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Not planned
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Not Planned
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Not Planned
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Not planned
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Not Planned
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Supported
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Not planned
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9.4 on Azure SQL
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Not Planned
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Not Planned
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Not Planned
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Not Planned
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Not Planned
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Not Planned
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Not Planned
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Not Planned
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Supported
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