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If you are a hosted customer by PTC Cloud Services, please log a service request at eSupport to plan for your upgrade with the supported upgrade paths. The upgrade steps provided in this Help Center are intended for on premises installations only.
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Target
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Source
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9.2 on PostgreSQL
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9.2 on H2
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9.2 on MS SQL Server
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9.2 on Azure SQL
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Upgrading from ThingWorx
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8.5, 9.0, 9.1 on PostgreSQL
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In place
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Not supported
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Not supported
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Not supported
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8.5, 9.0, 9.1 on H2
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Migration
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In place
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Migration
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Migration
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8.5, 9.0, 9.1 on MS SQL
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Migration
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Not supported
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In place
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Migration
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8.5, 9.0, 9.1 on Azure SQL
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Not supported
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Not supported
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Not supported
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In place
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Target
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Source
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ThingWorx 9.2 on PostgreSQL with InfluxDB 1.8.4
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ThingWorx 9.2 on MS SQL with InfluxDB 1.8.4
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Upgrading from ThingWorx
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8.5 on PostgreSQL with InfluxDB 1.7.7
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Supported
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Not supported
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9.0 on PostgreSQL with InfluxDB 1.7.10
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Supported
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Not supported
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9.1 on PostgreSQL with InfluxDB v1.8.2
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Supported
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Not supported
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9.2 on PostgreSQL
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Supported
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Not supported
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8.5 on MS SQL with InfluxDB 1.7.7
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Not supported
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Supported
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9.0 on MS SQL with InfluxDB v1.7.10
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Not supported
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Supported
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9.1 on MS SQL with InfluxDB v1.8.2
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Not supported
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Supported
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9.2 on MS SQL
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Not supported
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Supported
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