Install and Configure ServiceMax > Settings Library > Standard Settings > Field Change Order > Field Change Order - FCO Console
Field Change Order - FCO Console
1. Navigate to ServiceMax Setup > App Administration > Configuration Profiles.
2. Click Org Profiles tab.
3. Select the Active profile.
4. Click Settings tab.
5. Expand the module and the submodule to view the relevant settings.
Module: Field Change Order; Submodule: FCO Console
Setting ID
Setting Name
Description
Data Type
Default Value
SET001
Batch Size for FCO Search Results
This setting indicates the maximum number of records that can be qualified and considered per batch by the FCO Search Results Batch Process, based on the search criteria defined in the FCO Wizard for the purpose of generating FCO Result Lines.
* 
Picklist
250
SET002
Batch Size for FCO Work Order Creation
This setting indicates the maximum number of FCO Search results that can be considered per batch for the Work Order Generation Batch Process.
* 
Picklist
50
SET003
Maximum number of FCO Search Results generated per FCO
This setting indicates the maximum number of FCO Search results that can be generated when the user performs and FCO Search within the FCO Wizard. If the estimated search results exceed this defined maximum, the “Run Now” button in the FCO Wizard will be disabled.
* 
Picklist
2500
SET004
Custom Field Replacement for Search of Complex Serial/Lot Numbers
When performing an FCO search on the ‘Serial/Lot Number’ field using string operators, complex alphanumeric values with differing lengths may return inaccurate results. Orgs may standardize their serial number value lengths by introducing a custom field with appropriate character padding. Indicate the custom field in this setting, and the FCO Search will automatically reference the field when performing a search on ‘Serial/Lot Number,’ using any string operator.
* 
This setting is used in Specialty Operators.
Text
None
SET005
Placeholder character for padding Serial/Lot Number Values
When a custom field is indicated in SET004, a placeholder character for padding the standardized Serial/Lot number values must be indicated here. This is necessary so FCO Search can properly perform the search. Please select the special character that will be used to pad the values in the custom field. NOTE: only the listed special characters are recognized for padding at this time.
* 
This setting is used in Specialty Operators.
Picklist
!
SET006
Length of Custom Field Replacement with Placeholder Padding
When a custom field is indicated in SET004 and a placeholder character is indicated in SET005, this setting must be populated with the intended length of the custom field with padding. This is necessary so FCO Search can properly perform the search. Please input the number length of the custom field when using the placeholder character as padding.
* 
This setting is used in Specialty Operators.
Number
None
SET007
Enable Bulk Loading of Product Criteria
This setting manages user ability to upload one or more .csv files of installed product criteria into an FCO as its defined search. When enabled, users have the option to select “Upload Product Criteria” in the ‘Define Search’ stage of the FCO Console. They may then upload files of installed product data points to match with IP records in the org, as part of the FCO Search.
Boolean
False
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