|
Setting ID
|
Setting Name
|
Description
|
Data Type
|
Default Value
|
|---|---|---|---|---|
|
GBL001
|
Google API Key
|
This holds the Google API Key used for validating address
|
Text
|
ABQIAAAAB0wwxr_S8iKOQA_rHFtvlhQrroEcTVXxNCBMYghN-z6V4Vps5BRsJnPQt8nVzwKal0A9wognXYZwLQ
|
|
GBL002
|
Allow inventory transaction even if sufficient stock is not available
|
Setting this to True allows inventory transaction to complete successfully even if sufficient stock is not available. In this case, negative stock alert email will be sent to the configured email id. Setting this to False will prevent inventory transactions when there is insufficient stock.
|
Boolean
|
True
|
|
GBL003
|
Consider only stockable products in inventory
|
Text
|
Boolean
|
False
|
|
GBL004
|
Stock Status values to be considered for serial number uniqueness
|
This is the list of Stock Status values, for which Serial Number uniqueness check is done during inventory transactions.
|
Text
|
Available,In Transit
|
|
GBL005
|
Enable Validate Address feature
|
Setting this to True enables the Validate Address feature, to get the latitude and longitude of any address. This feature is supported out of the box for Work Order, Service Team, Technician, Location, Account, and Installed Product objects. When enabled, this feature invokes Google Maps API call to get the latitude and longitude of a given address.
|
Boolean
|
True
|
|
GBL006
|
Unit for measuring distance
|
Global setting that indicates how various distances are measured for OptiMax.
|
Picklist
|
Mile
|
|
GBL007
|
Enable Dispatch Optimization
|
OptiMax dispatch optimization engine is enabled or disabled using this setting. Work order precalculations are not performed if set to false.
|
Boolean
|
True
|
|
GBL008
|
ServiceMax Partner Portal Enabled
|
Indicates if ServiceMax Partner Portal (Basic) is enabled. Automatic flagging of partner portal transactions is performed only if this flag is set to true
|
Boolean
|
True
|
|
GBL009
|
ServiceMax Partner Portal (Inventory) Enabled
|
Indicates if ServiceMax Partner Portal (Inventory) is enabled. Automatic flagging of partner portal transactions and stock updates is performed only if this flag is set to true
|
Boolean
|
True
|
|
GBL010
|
OptiMax Endpoint URL
|
This is the OptiMax Endpoint URL.
|
Text
|
https://optimax-prod.servicemax.com:8343/optimax/optimization
|
|
GBL011
|
Google Client Id
|
Google Client Id
|
Text
|
gme-servicemaxinc
|
|
GBL012
|
Size of Attachment in ServiceMax Offline
|
Max allowed size of attachment in ServiceMax Offline in kilo bytes.
|
Number
|
2048
|
|
GBL013
|
Populate product from IB
|
If set to true, product field on Work Order record is populated automatically with the product field on installed product record.
|
Boolean
|
True
|
|
GBL014
|
Enable RL Capabilities
|
If set to true, RL Capabilities will be enabled in the Organization
|
Boolean
|
False
|
|
GBL015
|
Email ID To Notify ServiceMax Background Errors
|
Email ID to which notifications regarding RL errors are sent. This is used by Forward Shipment Engine and Service Contracts trigger that calculates Installed Product entitlements
|
Text
|
|
|
GBL016
|
Salesforce Home Page URL
|
Salesforce Home Page URL
|
Text
|
/home/home.jsp
|
|
GBL017
|
Default search operator
|
Global setting for default search operator for various ServiceMax searches.
|
Picklist
|
Contains
|
|
GBL018
|
ServiceMax Community Link
|
ServiceMax Community Link
|
String
|
servicemax.com/community.html
|
|
GBL019
|
Enable RL Logging
|
Enable RL Logging
|
Boolean
|
False
|
|
GBL020
|
Maximum number of batches allowed
|
Maximum number of queued or active batch jobs are allowed for Apex.
|
Number
|
5
|
|
GBL021
|
SFM Delivery Engine Page
|
This setting indicates the name of the VisualForce page to be launched for the SFM Delivery Engine
|
Picklist
|
HTML5
|
|
GBL023
|
ServicePower Endpoint URL
|
Use this setting to define the ServicePower EndPoint URL, to enable continuous optimization
|
Text
|
|
|
GBL024
|
Dispatching Tool
|
Use this setting to indicate the dispatching tool used by the customer. A value of ‘Internal’ indicates that dispatching will be initiated from ServiceMax, whereas ‘External’ indicates that a 3rd party tool will be used for dispatching.
|
Picklist
|
Internal
|
|
GBL025
|
Object to use for event creation
|
If set to ServiceMax Event, all technicians' events are created as ServiceMax Events if Enable Scheduling is checked. If Salesforce Event, only non-Salesforce technicians' events are created as ServiceMax Events. This has no impact on existing events.
|
Picklist
|
Salesforce Event
|
|
GBL026
Referenced in: Data Lookup Rules Engine
|
Max no. of matched object records to consider when processing Data Lookup Rules
|
Set this to the maximum number of matched-object records to be considered when processing Data Lookup Rules. Of these records, the first matched-object record matching the target record is used to apply the field map from matched object to target object.
|
Number
|
1000
|
|
GBL027
|
Enable Timesheet Capabilities
|
If set to true, Timesheet capabilities will be enabled in the Organization.
|
Boolean
|
False
|
|
GBL028
|
Location Tracking Google API Key
|
Google API key to get device geolocation. This key is used only by MFL client app.
|
Text
|
|
|
GBL029
|
Enable Checklist Capabilities
|
If set to true, Checklist capabilities will be enabled in the Organization.
|
Boolean
|
False
|
|
GBL030
|
Enable SPM Capabilities
|
If set to true, SPM (Service Performance Metrics) capabilities will be enabled in the Organization.
|
Boolean
|
False
|
|
GBL031
|
Apply CRUD, FLS, and Sharing Settings in the ServiceMax online app
|
Set this to True to apply CRUD, FLS (Field-Level Security), and Sharing Settings for all the features in the ServiceMax online application, encompassing both configuration screens and delivery screens & engines. This setting does not apply to mobile apps in the ServiceMax suite.
|
Boolean
|
True
|
|
GBL032
|
Sync Activity Monitoring Endpoint URL
|
This setting holds the endpoint URL of the server instance where sync activity logs will be uploaded.
|
Text
|
|
|
GBL033
|
Enable Scheduling Optimization Metrics button in ServiceMax Setup home page.
|
If set to true, Schedule Optimization Metrics button will be enabled in the ServiceMax Setup home page.
|
Boolean
|
False
|
|
GBL034
|
Enable DC on Max
|
If set to true, DC is enabled on Max
|
Boolean
|
False
|
|
GBL035
|
Invoke ANA stack for MTTS prediction
|
This setting defines the class name and method for invoking the ANA stack for predicting MTTS when a work-order is assigned to a technician in Dispatch-Console.
|
Text
|
|
|
GBL036
|
SFM Query Optimizer
|
When this setting is True, loading an SFM is optimized by querying only those fields referenced in the SFM transaction. In case there is a Web-service or JavaScript code snippet that requires fields that are not already available in the SFM, they have to be included in the SFM Field set.
|
Boolean
|
False
|
|
GBL037
|
Enable Salesforce Files
|
If set to true, all new documents generated from Web or Go App will be saved as Salesforce files.
|
Boolean
|
False
|
|
GBL038
|
Sanitize HTML Content
|
Used to disable Sanitize HTML Content.
|
Boolean
|
True
|
|
GBL039
Referenced in: Enabling Global Settings
|
Enable JWT token
|
Use JWT token for API access for VF pages deployed in community
|
Boolean
|
False
|
|
GBL040
Referenced in: Enabling Global Settings
|
JWT Token End Point
|
Token end point for JWT bearer token request.
|
Text
|
https://login.salesforce.com/services/oauth2/token
|
|
GBL041
Referenced in: Enabling Global Settings
|
JWT Token Certificate Name
|
Name of certificate stored in Certificate and Key management. This will be used for OAuth access in Community and should be associated with a Connected App configuration.
|
Text
|
|
|
GBL042
Referenced in: Enabling Global Settings
|
Issuer Details
|
This is the consumer key for your connected app.
|
Text
|
|
|
GBL043
|
Enable cross-origin resource sharing (CORS)
|
To allow code (such as JavaScript) running in a Web browser to communicate with Salesforce from a specific origin, whitelist the origin from CORS page of Salesforce setup and make this setting true.
|
Boolean
|
False
|
|
GBL044
|
Checklist Query Optimization.
|
This setting determines how many questions must be queried per api call while loading a checklist in the designer. Reduce this setting value to avoid hitting platform limit exception while loading a checklist in the designer. Default value is 6000.
|
Number
|
6000
|
|
GBL045
|
Output Document Rich Text Editor.
|
When this setting is true, administrator will see a picklist option in the output document template designer screen that allows them to select or switch the text editor used while creating the template. To hide this picklist option in template designer change the setting value to false. Note: This setting be removed from release v26.1 and template designer will always default to new rich text editor.
|
Boolean
|
True
|
|
GBL046
Referenced in: Enabling and Configuring Advanced PM Engine Settings
|
Enable the Advanced High Volume PM Engine for Time-Based PM Plans
|
This setting enables the Time-Based PM Plan Module to utilize the Advanced PM Engine introduced in 24.2 Release. If this setting is True, the PM Process leverages a scalable engine that uses multiple types of asynchronous processes to handle larger PM data volumes and other Salesforce limits.
|
Boolean
|
False
|
|
GBL047
Referenced in: Enabling and Configuring Advanced PM Engine Settings
|
Enable the Advanced High Volume PM Engine for Condition-Based PM Plans
|
This setting enables the Condition-Based PM Plan Module to utilize the Advanced PM Engine originally introduced in 24.2 Release and expanded to include Condition-Based Preventive Maintenance in 25.1 Release. If this setting is True, the PM Process leverages a scalable engine that uses multiple types of asynchronous processes to handle larger PM data volumes and other Salesforce limits.
|
Boolean
|
False
|