Running a Tail Log
To troubleshoot issues that impact custom scripting, data type mapping and integration, and real-time sync, the first step is often to run a tail log. By default, tail logs contain the last 500 lines of the platform log, and you can retrieve fewer lines if needed.
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To run a tail log, you must have the Developer or System Administrator role. Before you perform the following steps, be sure to clear the Production Instance check box in the active System Setting record, and restore the setting after you are done working with the log. Do not clear this check box on production tenants, as other functionality may be affected.
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To run a tail log:
• In a web browser, load one of the following URLs.
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URL
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Description
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https://<hostname> /tail_log
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Retrieves the last 500 lines of the platform log.
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https://<hostname>/tail_log?lines=<n>
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Retrieves the last n lines of the platform log, where n is a value between 1 and 500.
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For more information: