Configuring the Maximum Weeks to Search Working Hours for Appointment Creation
By default, when users dispatch long-term Jobs and Tasks related to Work Plans, available working hours for selected Resources are searched for 12 weeks after the related scheduled start dates and times. You can configure search windows from 2 to 100 weeks, with 12 weeks as the default value.
For long-term Jobs, in cases where the total available working hours for selected Resources within the specified period are less than the Estimated Service Duration field value, only a partial group of Appointments is created. The hours scheduled in the temporarily created Appointments (plus any hours scheduled in previously created Appointments for the same Job if applicable) are subtracted from the Estimated Service Duration value to calculate the number of remaining hours, which are left unscheduled. If no available working hours are found within the specified search window, scheduling fails. To address this issue you can configure a longer search window.
To configure the maximum weeks to search working hours for Appointment creation:
1. In Max Designer, click Administration (
) > , and then in the list view, click Maximum Weeks to Search Working Hours for Appointment Creation.
) > , and then in the list view, click Maximum Weeks to Search Working Hours for Appointment Creation.2. On the record page, on the Overview tab, in the Default Value field, update the value, and then in the top left corner, click Save and Close (
).
).