Accessing the Job Application on Cluster Tenants

Service Modules > Scheduling and Optimization > Service Board > Service Board for Implementers > Creating and Deploying a Service Board Instance > About SFDC-to-Max Sync Configuration > Working With Platform Event and Real-Time Sync Queues > Accessing the Job Application on Cluster Tenants

Service Board uses the EMP service to receive platform events from Salesforce. If your implementation has production tenants deployed in clusters, the EMP runs on the job application in the cluster. To perform programmatic administration tasks for the EMP service in clustered configurations, you must access the job application from within the cluster.

To access the job application on cluster tenants:

• Log into Service Board, and then in your web browser, in a new browser tab or the current tab, append -job to the tenant prefix, for example:

https://myserviceboard-job.eu.servicemax.io/

For more information:

• Monitoring Platform Events

• Reinitializing the EMP Service

• Checking Current Platform Event Queue Status

• Resetting the Previously Subscribed replayId Value

• Clearing Real-Time Sync Queues

• Configuring the EMP Platform Event Queue (Version 1)

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