Global Settings
The following table lists the global settings that impact Schedule optimization. These settings are available at Module: Common > Submodule: Global Settings.
Setting ID
Setting Name
Description
Data Type
Default Value
GBL006
Unit for measuring distance
Global setting that indicates how various distances are measured for OptiMax.
Picklist
Mile
GBL007
Enable Dispatch Optimization
OptiMax dispatch optimization engine is enabled or disabled using this setting. Work order precalculations are not performed if set to false.
Boolean
True
GBL010
OptiMax Endpoint URL
This is the OptiMax Endpoint URL.
Text
https://optimax-prod.servicemax.com:8343/optimax/optimization
GBL025
Object to use for event creation
If set to ServiceMax Event, all technicians' events are created as ServiceMax Events if Enable Scheduling is checked. If Salesforce Event, only non-Salesforce technicians' events are created as ServiceMax Events. This has no impact on existing events.
Picklist
Salesforce Event
GBL031
Apply CRUD, FLS, and Sharing Settings in the ServiceMax online app
Set this to True to apply CRUD, FLS (Field-Level Security), and Sharing Settings for all the features in the ServiceMax online application, encompassing both configuration screens and delivery screens & engines. This setting does not apply to mobile apps in the ServiceMax suite.
Boolean
True
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