System Requirements
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• ServiceMax recommends that you conduct comprehensive testing as part of your device selection process.
• For a better user experience and longer lifespan, purchase high-performance devices in terms of processing power and memory.
• ServiceMax does not recommend a specific device.
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The following table lists the system requirements and compatible server package details.
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Supported Platforms
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Supported OS Versions
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Recommended Memory Requirements
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Minimum Memory Requirements
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Compatible Server Package Releases
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Windows Tablet/Laptop
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• Windows 11 32-bit or 64-bit
• Windows 10 32-bit or 64-bit
• Version - 1809 or above
• OS build - 10.0.17763 and above
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8 GB RAM Intel Core i5 or above
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• Intel Core i3 with 4 GB RAM
• Pentium Gold with 8 GB RAM
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• 22.2
• 23.1
• 23.2
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The above system requirements make an assumption that sufficient system resources (CPU cycles, memory, disk utilization, etc.) are made available for ServiceMax Go for the Windows app. In the scenario of multiple other memory-consuming apps that are expected to work with the Go Windows app, the system resources will vary and may need higher device configurations. Recommended that customers reach out to project teams for best-suited device configuration.
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For more information related to supported features on Go App vs Classic Apps, see Feature Comparison Matrix.