System Requirements
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ServiceMax recommends that you conduct thorough testing as part of your device selection process. It is considered a best practice to purchase high-performance devices in terms of processing power and memory. This provides a better user experience and a longer lifespan for your devices.
ServiceMax does not recommend specific devices. In the following table, the devices listed with links from Apple are considered to be compatible with Go for iOS. The Android devices must be upgradeable to the supported operating system versions.
The following table lists the system requirements and compatible server package details.
Supported Platforms
Supported OS Versions
OS Compatible Devices
Recommended Memory Requirements
Compatible Server Package Releases
iPhone or iPad
15.x
16.x
17.x
iPhone or iPad with 4 GB or more RAM
22.2
23.1
23.2
Android Phone or Android Tab
Android 11
Android 12
Android 13
Android devices must support the upgrade of the OS to at least the minimum supported version. Check with your device manufacturer for OS support.
Android Phone or Tablet with 4GB or more RAM
22.2
23.1
23.2
For more information related to supported features on Go App vs FSA Apps, see Feature Comparison Matrix.
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