System Requirements
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• ServiceMax recommends that you conduct thorough testing as part of your device selection process. It is considered a best practice to purchase high-performance devices in terms of processing power and memory. This provides a better user experience and a longer lifespan for your devices.
• ServiceMax does not recommend specific devices. In the following table, the devices listed with links from Apple are considered to be compatible with Go for iOS. The Android devices must be upgradeable to the supported operating system versions.
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The following table lists the system requirements and compatible server package details.
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Supported Platforms
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Supported OS Versions
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OS Compatible Devices
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Recommended Memory Requirements
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Compatible Server Package Releases
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|---|---|---|---|---|
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iPhone or iPad
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• 15.x
• 16.x
• 17.x
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iPhone or iPad with 4 GB or more RAM
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• 22.2
• 23.1
• 23.2
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Android Phone or Android Tab
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• Android 12
• Android 13
• Android 14
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Android devices must support the upgrade of the OS to at least the minimum supported version. Check with your device manufacturer for OS support.
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Android Phone or Tablet with 4GB or more RAM
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• 22.2
• 23.1
• 23.2
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For more information related to supported features on Go App vs FSA Apps, see Feature Comparison Matrix.