September 2023 Patch
Release Notes for ServiceMax September 2023 Patch
Release Date: September 29, 2023
Enhancements
Case Number
Internal Defect
Description
Product/ Feature
Fixed Version
00143068
056653
Issue: The user does not have the capability to enter the current date and time in the DateTime field of an SFM.
Resolution: The user can enter the current date and time with one click using the Now button at the end of the DateTime field of an SFM.
For more information, see Supported Datatypes.
SFMD React
23.10000.15
00142857, 00143223
056532, 056612
Issue: The DVR error or warning banner displays the custom error messages that succeed the list of error fields for header and child sections. If a child tab contains incorrect fields, tab names are repeated with each child field. The custom error message that follows the list of error fields loses its significance.
Resolution: The custom error or warning message appears first followed by the error or warning field name of the header or child section. If the DVR is on a single field, then the field name is displayed for the header, and the child tab name followed by the field name is displayed for the child section. If the DVR is on many fields, then the header fields are displayed with the comma-separated list. For the child section, the child tab name is displayed only once, followed by the list of comma-separated fields. The user has the option to view or hide all DVR participating fields from the display.
* 
Post installation of the September 2023 Patch build, the user must perform a Clear Cache to load the updated labels for DVR.
For more information, see Error Messages.
SFMD React
23.10000.15
00143352
056659
Issue: There is no option for the user to confirm the DVR warning messages for an SFM.
Resolution: An Ok button is added at the bottom of the DVR warning messages list and the Quick Save and Save buttons are disabled. The user must click Ok to acknowledge the warning messages after which the Quick Save or Save buttons are enabled on the SFM.
* 
The Ok button is driven by a global setting and it must be set to True.
Post installation of the September 2023 Patch build, the user must perform a Clear Cache to load the updated labels for DVR.
For more information, see Warning Messages.
SFMD React
23.10000.15
Defects Fixed
Case Number
Internal Defect
Description
Product/ Feature
Fixed Version
00139271
056401
The user was unable to save an event that had a Drive Time After value when the JDM setting was True.
Dispatch Console
22.10000.66, 22.20000.45, 23.10000.15
00141625
056449
The validation message was not displayed on the Stock Adjustment Inventory process when the Stock Serial Number had one entry even though the Quantity field was zero.
ServiceMax
21.20000.83, 22.10000.66, 22.20000.45, 23.10000.15
00143442
056664
The SOQL query caused the Salesforce alert "SOQL query consuming too much of CPU consumption".
ServiceMax
22.20000.45, 23.10000.15
00143384, 00142287
056654, 056676
The ServiceMax Mobile Configuration page displayed the Apex CPU Time-Limit error.
ServiceMax
22.20000.45, 23.10000.15
00142956
056574
The Lookup criteria with boolean values did not work as expected due to incorrect empty string values passed.
SFMD React
23.10000.15
00143704
056759
Two code snippets were configured on the SFM, one on the field exit and the other before saving the SFM. One code snippet's error was overridden with the other code snippet's successful execution and enabled the Save button.
SFMD React
23.10000.15
00144026
056807
The user was unable to save the SFM due to the formula configured on the number field.
SFMD React
23.10000.15
00142858
056547
An error message was displayed with a colon followed by the error message in the UI.
SFMD React
23.10000.15
00142911
056594
The warning message on the SFM was not displayed when the DVR criteria were met.
SFMD React
23.10000.15
00143231
056619
A blank child line was incorrectly added when a child line was deleted, another child line was edited, and then the user clicked the Quick Save button.
SFMD React
23.10000.15
00143755
056758
A lookup field displayed an error message, as the lookup form-fill configured did not work as expected.
SFMD React
23.10000.15
00143602
056785
An SFM with DVR did not highlight the child line field for the first time.
SFMD React
23.10000.15
00143150
056687
The migration of the dispatch process configuration resulted in an error, as the dispatch process was not present but the territories were present in the target org.
Tools
NA
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