Technicians use calendars in the Go app to coordinate and manage their daily work. Visibility of scheduled tasks across both individual and team calendars is required to support planning, coordination, and execution of assigned work.

The Go app now displays scheduled tasks in both the individual technician calendar and the Team Calendar. In the technician calendar, scheduled tasks are available on iOS and Android phones and tablets. In the Team Calendar, scheduled tasks are displayed only on iOS and Android phones, as the Team Calendar feature is supported only on phones. Tasks that are scheduled and assigned in Service Board appear as calendar events and follow the standard Task Detail user interface and navigation patterns.

This feature ensures that tasks scheduled and assigned in Service Board are shown as calendar events in the Go app. Task details appear alongside other calendar entries and are shown across day, week, and agenda views. Each task detail screen displays key information such as the task title, related asset or service product, when available, and associated work order number. Task details allow direct navigation to task details while preserving task dependencies by preventing rescheduling from the calendar.

Business administrators and dispatchers schedule and assign tasks in Service Board as part of normal planning activities. Scheduled tasks automatically appear in both technician and team calendars in the Go app, without requiring additional configuration or changes to existing workflows.

Technicians can view scheduled task details in their own calendar as well as in the Team Calendar. From calendar views, technicians can identify assigned tasks, review task details, and navigate directly to the task, supporting day and week planning across individual and team work schedules.

For more information, refer to Scheduled Task in Go App.

The following defects were fixed in the Go for Android and iOS 13.1.0 patch release.