Updating Technical Attributes from a Task
As a technician, you can select Technical Attribute as a task and update attributes for a service product.
Perform the following steps to update technical attributes from a task.
1. Open the Go app with your valid credentials, and then navigate to Appointment Detail > Work Order record.
The Work Order Detail screen is displayed.
2. From the Actions menu, tap the View Service Task option.
The list of associated tasks is displayed.
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By default, My Tasks view is displayed to show the list of tasks that are assigned only to you.
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3. Tap the technical attribute task whose status is not Completed and it is assigned to you.
The Task Detail screen is displayed.
4. Tap Update Readings.
The technical attribute template is displayed.
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The technical attribute template is displayed with existing values if they are available. Else, an empty template is displayed or it is displayed with any default values.
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5. Enter the attribute values in the corresponding fields.
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• You must enter values for the defined mandatory fields.
• The Lookup data type in the Technical Attribute template is not supported in Go.
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6. To update the time spent on the task, tap Time Spent, enter the actual time spent on the task, and tap Update.
It is a mandatory field to create Labor lines.
7. Tap Save.
Technical Attribute records are created for the service product and the task status is changed to Completed.