Deleting Child Records
Android and iOS
You can delete child records that are added from the Create New screen or using an SFM Edit Process. You must have the required permission to delete a child record.
To delete a child record:
1. Open the Go app and navigate to the Work Order record.
2. Tap the Debrief Work Order SFM action and navigate to the child record tab.For example, to delete a part, tap the Parts tab to get the parts list related to the Work Order record.
3. Tap the record from the list to open its details view.
4. From the lower navigation pane, tap the Delete icon.A confirmation message is displayed.
5. Tap Delete.A success banner is displayed.
6. Tap Done from the upper-right corner of the page to go back to the list view.
7. Tap Save to save the Work Order record and exit the Debrief SFM screen.
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You cannot delete the parent record from the ServiceMax Go app. It can be deleted from the server. You must have the required permission to delete a parent record.
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Windows
You can delete child records that are added from the Create New screen or using an SFM Edit Process. You must have the required permission to delete a child record.
To delete a child record in extended edit window:
1. Open a record.
2. Go to the child line section.
3. Click the pencil icon on the line item to open the extended edit window.
4. Click the Delete icon from the bottom left corner of the window.A confirmation message is displayed.
5. Click Remove Line to confirm the deletion.
To delete a child record in grid view:
1. Right-click the line item.
2. Select Remove to delete the record. A confirmation message is displayed.
3. Click Remove to confirm the deletion.