Launching App-to-App
Android and iOS
This custom action allows mobile users to have an action menu item that can launch and pass information to the third-party target app. SFM Custom Action of type App-to-App enables customers to export (send) and import (receive) work order data and its detail lines, to and from the third-party app.
To send Go app data to a third-party app
1. Open any Work Order record.
2. Launch the App-to-App Custom Action from the Actions menu and export data to a third-party app. Data sent from the Go App for iOS/Android to the third-party app contains the URI scheme definition as configured by your administrator. For more information, see Send Go App Data to Third-Party App.
To receive data from a third-party app to Go app
1. Open any Work Order record.
2. Launch the App-to-App Custom Action from the Actions menu and import data from the third-party app. Data received from the third-party app to the Go App for iOS/Android contains the URI scheme definition as configured by your administrator. For more information, see Receive Data from Third-Party App to Go App.
Windows
This custom action allows mobile users to have an action menu item that can launch and pass information to the third-party target app. SFM Custom Action of type App-to-App enables customers to export (send in JSON format) and import (receive) work order data and its detail lines, to and from the third-party app.
To launch the third-party app from Go App:
1. Open any Work Order record in View SFM.
2. Launch the App-to-App Custom Action from the Actions menu and export data to a third-party app. Data sent from Go App for Windows to the third-party app contains the URI scheme definition as configured by your administrator. For more information, see Send Go App Data to Third-Party App.
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You cannot launch the apps with .exe format from ServiceMax Go for Windows.
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To receive data from a third-party app to Go App:
1. Open any Work Order record.
2. Launch the App-to-App Custom Action SFM from the Actions menu and import data from the third-party app.
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You can also launch the deep link to import data from the third-party app.
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Data received from the third-party app to the Go App for iOS/Android contains the URI scheme definition as configured by your administrator. For more information, see Receive Data from Third-Party App to Go App.