Work Order Usage/Consumption Fields
The following table lists the Work Order Usage/Consumption fields.
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For the complete list of packaged fields, refer Work Detail.
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Field
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Description
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Record Type
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Always set to Usage/Consumption.
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Work Order
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Work Order number. This is a lookup to an existing Work Order in ServiceMax.
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Line Type
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Indicates the type of usage: Parts, Labor, or Expenses.
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Activity Type
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Indicates the type of activity performed. Usually applicable for labor line types. Your admin is responsible for configuring this list for your organization's requirements.
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Log Against
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For internal accounting purposes, indicates if this expense/activity is tracked at the Service Team level or at the Technician/equipment level.
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Service Team
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Name of the Service Team if the Log Against is set to Service Team. This is a lookup to an existing Service Team record in ServiceMax.
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Technician/Equipment
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Name of the Technician or equipment if the Log Against is set to Technician/Equipment. This is a lookup to an existing Technician/Equipment record in ServiceMax.
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Start Date and Time
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Start date and time if the Line Type is Labor.
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End Date and Time
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End date and time if the Line Type is Labor.
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Expense Type
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Type of expense incurred if the Line Type is Expenses.
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Product
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Name of the product used/consumed if the Line Type is Parts. This is a lookup to an existing Salesforce Product record.
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Serial Number
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ID of the installed product used/consumed if the Line Type is Parts. This is a lookup to an Installed Product record in ServiceMax.
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Reference Information
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Additional information about the work performed, or expense incurred (mileage for example).
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Line Qty
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Number of units consumed. This is context-sensitive based on Line Type.
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Line Price
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The unit price for this line item. Total price is calculated by multiplying line price and line quantity.
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Cost Category
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Type of costing applied to calculate the actual price.
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Is Billable
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Indicates if this usage/consumption is billable to the customer.
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Closed By
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The Salesforce user who closed this Work Order line. This is set automatically when the parts are received.
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Closed On
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Date/time when this Work Order line was closed. This is set automatically when the parts are received.
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Consumed From Location
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Location from where the inventory was consumed. Link to an existing Location record in ServiceMax. This must be a stockable location.
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Line Status
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Work Order line status.
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Posted To Inventory
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Indicates if quantity from this Work Order line has been posted to inventory or not. This is applicable for Parts Requests and Usage/Consumption records in ServiceMax.
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