Record Type

Always set to Usage/Consumption.

Work Order

Work Order number. This is a lookup to an existing Work Order in ServiceMax.

Line Type

Indicates the type of usage: Parts, Labor, or Expenses.

Activity Type

Indicates the type of activity performed. Usually applicable for labor line types. Your admin is responsible for configuring this list for your organization's requirements.

Log Against

For internal accounting purposes, indicates if this expense/activity is tracked at the Service Team level or at the Technician/equipment level.

Service Team

Name of the Service Team if the Log Against is set to Service Team. This is a lookup to an existing Service Team record in ServiceMax.

Technician/Equipment

Name of the Technician or equipment if the Log Against is set to Technician/Equipment. This is a lookup to an existing Technician/Equipment record in ServiceMax.

Start Date and Time

Start date and time if the Line Type is Labor.

End Date and Time

End date and time if the Line Type is Labor.

Expense Type

Type of expense incurred if the Line Type is Expenses.

Product

Name of the product used/consumed if the Line Type is Parts. This is a lookup to an existing Salesforce Product record.

Serial Number

ID of the installed product used/consumed if the Line Type is Parts. This is a lookup to an Installed Product record in ServiceMax.

Reference Information

Additional information about the work performed, or expense incurred (mileage for example).

Line Qty

Number of units consumed. This is context-sensitive based on Line Type.

Line Price

The unit price for this line item. Total price is calculated by multiplying line price and line quantity.

Cost Category

Type of costing applied to calculate the actual price.

Is Billable

Indicates if this usage/consumption is billable to the customer.

Closed By

The Salesforce user who closed this Work Order line. This is set automatically when the parts are received.

Closed On

Date/time when this Work Order line was closed. This is set automatically when the parts are received.

Consumed From Location

Location from where the inventory was consumed. Link to an existing Location record in ServiceMax. This must be a stockable location.

Line Status

Work Order line status.

Posted To Inventory

Indicates if quantity from this Work Order line has been posted to inventory or not. This is applicable for Parts Requests and Usage/Consumption records in ServiceMax.