Resources > Data Model > Data Dictionary > W > Work Detail
Work Detail
Service Order is used to plan, execute and manage Service events for Field and Depot Service activities. In ServiceMax, service orders can be used to manage the entire service delivery process, from creating estimates and quotations to requesting and receiving parts, to recording usage/consumption, to closure and analysis.
API Label: SVMXC__Service_Order_Line__c
No. of Fields: 67
Field Name
Data Type
Custom Relationship Fields
Batch/Lot
LOOKUP
Canceled By
LOOKUP
Closed By
LOOKUP
Consumed From Location
LOOKUP
From Location
LOOKUP
IB Serial Number
LOOKUP
Part
LOOKUP
Product Warranty
LOOKUP
Service/Maintenance Contract
LOOKUP
Service Team
LOOKUP
Technician/Equipment
LOOKUP
To Location
LOOKUP
Work Detail
LOOKUP
Work Order
MASTER-DETAIL (WORK ORDER)
Other Fields
Activity Type
PICKLIST
Applied Rate Type
PICKLIST
Billable Line Price
CURRENCY(14,4)
Billable Qty
NUMBER(13,5)
Billing Information
STRING
Canceled On
DATETIME
Closed On
DATETIME
Cost Category
PICKLIST
Covered %
PERCENT
Date Received
DATE
Date Required
DATE
Dead Time (In Minutes)
NUMBER
Discount %
PERCENT(16,2)
End Date and Time
DATETIME
Entitlement Notes
STRING
Estimated Price Per Unit
CURRENCY
Estimated Qty
NUMBER(13,5)
Expense Type
PICKLIST
Include in Quote
CHECKBOX
Is Billable
CHECKBOX
Is Entitlement Performed?
CHECKBOX
Line Number
STRING
Line Price Per Unit
CURRENCY
Line Qty
NUMBER(13,5)
Line Status
PICKLIST
Line Type
PICKLIST
Log Against
PICKLIST
Overtime
CHECKBOX
Posted To Inventory
CHECKBOX
Qty Shipment Initiated
NUMBER(14,4)
Qty Shipped
NUMBER(14,4)
Received City
STRING
Received Country
PICKLIST
Received Qty
NUMBER(14,4)
Received State
STRING
Received Street
STRING
Received Zip
STRING
Reference Information
STRING
Requested City
STRING
Requested Country
PICKLIST
Requested Qty
NUMBER(14,4)
Requested State
STRING
Requested Street
STRING
Requested Zip
STRING
Select
CHECKBOX
Serial Number
STRING
Start Date and Time
DATETIME
Total Cost
FORMULA (CURRENCY)
Total Estimated Price
CURRENCY
Total Line Price
CURRENCY
Transaction Results
STRING
Unit Cost
CURRENCY (15,3)
Use Price From Pricebook/Contract
CHECKBOX
Work Description
STRING
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